
ITALIANWITHKATI
Frequently asked questions
If you have any questions about my Italian lessons, packages, scheduling, or policies, feel free to get in touch!
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How do I get a 20-minute FREE Italian lesson online?
Click here to schedule a 20-minute free trial lesson with me.
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What if I am a beginner?
If you are a beginner student, I kindly request that you schedule a Structured Lesson.
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How long does a session last?
A lesson lasts 55 minutes and is held on Zoom. Please make sure to download the application prior to our first lesson.
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Do you offer individual lessons?
Yes, of course. Find more information here.
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Can I cancel or reschedule a lesson?
I am aware that unexpected circumstances are unavoidable, but sadly I will not be able to fill in your slot. You are able to cancel or reschedule a class for free if you notify me AT LEAST 24 hours prior to your scheduled time.
I will not be able to offer refunds for connection problems unless the issue is on my end. Students must check their time zone and be responsible for their Internet connection.
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Less than 24 hours before the start time – 100% cancellation fee.
No-shows – 100% cancellation fee.
​Each lesson can be rescheduled only ONCE.
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Do you offer lessons for children?
I have taught only adult learners, so unfortunately I am not suitable for teaching children or teenagers.
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What teaching method do you use?
You can learn about my teaching methodology on this page.